✿ Frome · 4 Cheap Street · in the Hart family since 1820 · nine generations

The Hart family jewellers. On Cheap Street since 1983, in the family since 1820.

Charles Hart Jewellers started in 1820, in the Aston jewellery quarter of Birmingham, with a silversmith called Samuel Hart who founded the business and named it after his son. The trade moved to Frome in 1895 and to its present home at 4 Cheap Street in 1983. The shop is run today by Alex Hart, the 9th direct descendant of that first silversmith, the mainstay of the business since he joined in 2010.

1820Founded by Samuel Hart, Birmingham silversmith
1895In Frome since
9 generationsOne unbroken family line
4 Cheap StreetLate-1500s building, since 1983
The medieval-era shopfront of Charles Hart Jewellers at 4 Cheap Street, Frome, occupied by the Hart family business since 1983, with the cobbled medieval street and listed neighbouring frontages
4 CHEAP STREET · BA11 1BN · SINCE 1983 The Cheap Street shop dates to the late 1500s, was once the Colonial Stores and a tobacconist before the Harts moved in.
1820Samuel Hart, Birmingham silversmith
1895Move to Frome, Somerset
19834 Cheap Street, since
9th genAlex Hart, mainstay since 2010
“One of England's oldest family jewellers, established in 1820.” Discover Frome · on Charles Hart Jewellers · 4 Cheap Street
WHAT WE DO · FOUR LINES OF WORK · ONE COUNTER, ONE BENCH

In-house goldsmithing, antique and pre-owned, watches, commission sales.

IN-HOUSE GOLDSMITHING

Repairs, resizing, restoration

Ring resizing, claw rebuilding, chain repair, clasp work, pearl restringing, watch battery and movement service, clock and silverware tending. Our own FAQ describes resizing as “for a trained goldsmith almost the easiest job”, indicative 9ct from £20 and 18ct from £40. Bring the piece into the Cheap Street counter and we will quote against it.

VINTAGE & ANTIQUE

Antique & pre-owned jewellery

Curated antique and pre-owned rings, brooches and pendants. Victorian, Edwardian, Art Deco. Each piece tested for purity at the bench; hallmarked where post-1973. Online inventory on vintagetom.co.uk. Fourteen days no-quibble return by Royal Mail Special Delivery, faux-leather gift box on every piece.

PRE-OWNED LUXURY WATCHES

Reconditioned Rolex, Cartier, Omega

Senior pre-owned timepieces from Rolex, Cartier and Omega, fully serviced and reconditioned before sale. Alongside new from Bering, Seiko, Storm, Accurist and Sekonda. Private viewings in the back of the shop by appointment, ring Alex on the mobile to arrange.

GOLD BUYING & COMMISSION

We buy gold. We sell yours.

Honest counter valuations on gold and watches, top trade prices, no obligation. We will also sell your jewellery on vintagetom.co.uk on commission, with photography and listing handled in the back office. A nine-generation jeweller's view of what your piece is actually worth, not a high-street ticket price.

INSIDE THE SHOP · CHEAP STREET, FROME

Three scenes from a medieval-street jeweller.

The medieval-era shopfront of Charles Hart Jewellers at 4 Cheap Street, Frome
CHEAP STREET Number 4 Cheap Street · in Hart hands since 1983 · the building dates to the late 1500s
Interior of the Charles Hart shop with cabinets of antique rings and watches
INSIDE THE CABINETS The back wall of cabinets · antique and pre-owned rings, watches, period brooches
Photograph of Cheap Street, Frome in 1906 from the archive
CHEAP STREET, 1906 Cheap Street in 1906 · the same cobbles, the same leat, the same medieval frontages
NINE GENERATIONS · ONE UNBROKEN HART LINE · SINCE 1820

1820, 1895, 1983, 2010. Four dates that hold the firm together.

The line begins in 1820 in the Aston quarter of Birmingham, where Samuel Hart, a silversmith, founded the firm and named it after his son Charles. The brothers shared the workshop. Then, late in the 1800s, another Charles moved the business out of the city to Wiltshire and opened a shop in Bradford on Avon. The building the family lived above is, oddly, still in use today as our solicitor's office.

The Frome move came in c.1895. Charles bought an existing jeweller's on Bath Street, the steep hill, and ran it until his death in 1926. George Hart followed, then George's son Philip. When George died in 1964 a punishing death-duty bill nearly closed the firm. The family saved it by selling the Weston branch and closing the village shops at Bruton and Castle Cary. Philip ran Frome and Melksham on stringent housekeeping and went on to open shops in Chippenham and in 1968 in Warminster, where the present managing director (Alex's father) first stepped behind a counter.

The Cheap Street move was 1983. The new building dates to the late 1500s, was once the Colonial Stores and then a tobacconist; stairs were installed where there had been none. Alex Hart joined the business in 2010 after a few years at Goldsmiths in Bath. He is the ninth direct descendant of the original Samuel.

The company is still up to date and modern. The online business, Vintage Tom (named after Thomas Hart, the founder's father, born 1776), opened in 2011 and sends antique jewellery from Frome to the USA, Australia, Edinburgh, Amsterdam.

“It is wonderful to think that a business can come through all events, wars, recessions, downturns and upturns and still be able to continue with the same bloodline started all those years ago by ancestor Charles.” Charles Hart Jewellers, on the 200-year anniversary
NINE GENERATIONS

From Birmingham 1820 to Cheap Street today.

  1. 1st 1820 Samuel Hart Birmingham silversmith in Aston. Founds the business and names it after his son Charles.
  2. 2nd early 1800s Charles & Samuel jr. Two brothers work the small workshop together in the Birmingham jewellery quarter.
  3. 3rd late 1800s Charles (Wiltshire) Moves to Bradford on Avon, opens a small jewellery shop, lives above it with four sons.
  4. 4th c.1895 Charles (Frome) Moves the business to Frome. Buys the existing jewellery shop on Bath Street, the steep hill. Runs it until his death in 1926.
  5. 5th 1926 onward George Hart Takes over Bath Street after Charles. Brothers branch to Taunton, Yeovil, the Isle of Wight. Branches open at Melksham, Weston, Bruton, Castle Cary.
  6. 6th 1964 onward Philip Hart Saves the firm from a death-duty crisis. Sells Weston, closes the village branches, takes Frome and Melksham. Stringent housekeeping.
  7. 7th 1968 onward Philip (cont.) Opens Chippenham, then Warminster. The Bath Street shop survives a runaway Jaguar through the front window, in national news.
  8. 8th 1983 Alex's father Buys the Frome and Melksham shops from Philip. Moves the Frome operation from Bath Street to 4 Cheap Street, the medieval-era building. Installs stairs where there had been none.
  9. 9th 2010 · today Alex Hart Joins the business after working for Goldsmiths in Bath. Launches Vintage Tom online in 2011. Now the mainstay of the business.
THE BENCH · WHAT FOUR DAYS A WEEK BUYS A SMALL SHOP

An in-house goldsmith. Two hundred years of catalogued period work. One counter where every question gets a quiet answer.

The bench, every day the shop is closed

Tuesday to Saturday the counter is open; Sunday and Monday the bench is busy. Resizing, claw work, chain and clasp repair, pearl restringing, watch battery, movement and bracelet, clock service. Closing the counter two days a week is what stops the bench backing up. It is also why high-value reserves can be honoured in time for Christmas.

Period-piece literacy across 200 years

Victorian, Edwardian, Art Deco. Reading hallmark assay marks, setting styles and cut profiles to date a piece is something nine generations of trading teaches the bench. Pre-1973 pieces sometimes lack UK hallmarks (compulsory hallmarking arrived that year); we test the metal at the bench in-house for purity before we sell.

Honest valuations across the counter

Gold buying, watch buying, commission sales. We will value the piece at the counter, talk you through what we see, and not press for a sale. If you would rather sell on consignment than over the counter, we will list the piece on vintagetom.co.uk with photography from the back office and take commission only on sale.

BOOK A VISIT · THE CHEAP STREET COUNTER

Tell us what you are looking for. Alex will set time aside at the counter.

A short form to plan a visit to 4 Cheap Street. We reply within one working day with two or three suggested times. If you are travelling from outside Somerset, it is always prudent to ring or email first to make sure the shop is open; the bench-only days are Sunday and Monday.

  • First reply within one working day
  • Counter visit at 4 Cheap Street (no charge, no obligation)
  • Private viewing area in the back of the shop for higher-value pieces
  • For collections of antique jewellery to value, mention an approximate count and we will set the time accordingly

Book a visit to the Cheap Street counter

VISIT · 4 CHEAP STREET

The Frome shop

4 Cheap Street
Frome
Somerset BA11 1BN

Phone · 01373 462089

Mobile · 07348 419481 (Alex)

Email · contact@charleshart.co.uk

Walk-up · The cobbled medieval street between Marks & Spencer and Catherine Hill, on the slope down toward the leat

OPENING HOURS

When we are at the counter

  • MondayClosed · bench day
  • Tuesday09:30 · 16:30
  • Wednesday09:30 · 16:30
  • Thursday09:30 · 16:30
  • Friday09:30 · 16:30
  • Saturday09:30 · 16:30
  • SundayClosed

Travelling a long distance? It is always prudent to ring or email first to make sure the shop is open. Mondays and Sundays are bench days, no walk-ins, but private viewings can be arranged on either day by appointment.

4 Cheap Street, Frome, Somerset BA11 1BN · on the cobbled medieval street between Marks & Spencer and Catherine Hill, on the slope down toward the leat. Open in Google Maps ↗
FAQ · FIVE QUESTIONS WE GET AT THE COUNTER

Quick answers, then bring the piece in for the rest.

Can you resize my ring?

Yes. Our in-house goldsmith handles resizing as routine, our own FAQ wording is “it is for a trained goldsmith almost the easiest job”. If a resize does not work after the change, indicative charges to unsize again are from £20 for 9ct and from £40 for 18ct. Bring the ring into the Cheap Street counter and we will quote you against the piece.

How can I tell an antique piece is authentic?

Hallmarks where the piece is post-1973 (UK hallmarking became compulsory at that point). For anything older, we test the metal at the bench in-house for purity. Period style, settings and assay marks all read against what we have catalogued over nine generations of the trade. If we are not certain about a piece, we say so before you buy.

Do you take walk-in private viewings?

Yes, with pleasure. The back of the shop has a private viewing area with seating. Ring Alex on 01373 462089 or 07348 419481, or email contact@charleshart.co.uk, and we will set time aside at the counter so the conversation is unhurried. If you are travelling a long distance it is always prudent to call first to make sure we are open.

Will you sell my piece on Vintage Tom on commission?

Yes. We will value the piece honestly at the counter, agree a reserve, photograph it in the back office and list it on vintagetom.co.uk. Commission is taken on sale; if it does not sell within an agreed window we return it without charge. Our online business has been running since 2011 and ships antique jewellery from the USA to Australia and from Edinburgh to Amsterdam.

Why are you closed Sundays and Mondays?

A small-shop call. The bench needs days where the goldsmith is not interrupted by counter footfall, which is when resizing, claw work and watch service actually gets finished. Tuesday to Saturday 09:30 to 16:30 are the counter days. Engagement-ring and high-value viewings outside those hours can be arranged by appointment, ring Alex on the mobile.